At SIKANA, accessible from sikana.in, we prioritize the privacy of our visitors. This Privacy Policy document explains the types of information we collect and record at SIKANA, as well as how we use that information. If you have any additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect on SIKANA. It does not apply to any information collected offline or through channels other than this website.
Protecting Your Privacy We value and protect your privacy. Our privacy policy is straightforward: any information you provide to us remains confidential. We do not rent, sell, lend, or distribute your personal information to anyone for any reason. This includes your contact information and specific order details. We restrict data access to only those employees who require it for their specific responsibilities within our organization. While we may occasionally compile general demographic information based on your order, this information is used internally and does not contain any personally identifiable data.
Information Collected To process your orders on our site, we require certain basic information from you, such as your first name, last name, address, city, zip code, state, country, phone number, and contact email address. Additionally, our systems collect certain details about your computer’s internet connection, such as your IP address, when you visit our site. Please note that your IP address does not personally identify you. We utilize this information to deliver web pages upon your request, customize our site according to your interests, track the number of visitors, and determine the geographic locations of our visitors.
Acceptance of Policy: By accessing and using this website, you indicate your acceptance of this policy. If you continue to use this site after any changes have been made to the privacy policy, it will be considered as your acceptance of those changes.
Sharing of Information: By using our Services, you acknowledge that, SIKANA may share your information with our shipping partners, including name, phone number, Email address and mailing address.
Voluntary Submission: We will only collect personal information that you voluntarily submit to us while engaging in the services provided on our site.
Use of Personal Information
At SIKANA, we value your personal information and handle it responsibly. Here’s how we use the personal information provided to us:
Customer Service Improvement: We use the personal information you provide to enhance our customer service by effectively responding to your service requests and inquiries.
User Analysis: We may utilize the information to gain insights into how specific user groups utilize the services offered on our website. This analysis helps us improve and tailor our services to better meet user needs.
Non-Personal Information: Feedback and other non-personal information provided by users may be used to improve our website and enhance the user experience.
Order Processing: When you use our services to place orders, we may share your personal information with our trusted shipping partners to facilitate the processing and delivery of your orders.
Email Communication: If you provide us with your email address, we may use it to send you order-related information and updates. Additionally, we may send you email campaigns regarding upcoming services offered on our website. To give you control over your inbox, each email we send includes an unsubscribe option at the bottom.
Data Security: We take appropriate measures to ensure the collection, storage, and processing of data in a secure manner. All information exchanged between our site and users occurs over a secured and encrypted channel, providing protection for your personal information.
Non-Disclosure of Personal Information: We do not rent, sell, or trade your personal information to third parties. However, with your explicit permission, we may share your personal information with third-party services involved in order processing.
Provide, operate and maintain our website: We use your information to ensure the proper functioning of our website and deliver the services you expect from us.
Improve, personalize, and expand our website: By analyzing the information we gather, we can enhance and personalize your experience on our website. This allows us to tailor our offerings to better meet your needs and preferences.
Understand and analyze website usage: We analyze how you use our website to gain insights into user behavior and patterns. This helps us understand how our website is being utilized and enables us to make improvements accordingly.
Confidentiality: We treat any additional information collected beyond the scope of the above purposes with utmost confidentiality. We will only disclose such information if required by law enforcement authorities or in the event of a dispute.
Develop new products, services, features, and functionality: Your information enables us to innovate and develop new offerings that provide additional value to you. We use the collected data to explore new features, services, and functionality that align with your interests. Fraud prevention: We take proactive measures to detect and prevent fraud to safeguard the security of our website and protect our users.
Privacy Policy Updates: SIKANA reserves the right to modify our privacy policy at any time. It is your responsibility to periodically review the privacy policy and stay informed about any changes. We encourage you to check this page frequently to ensure you are aware of the latest updates.
Questions and Contact Information
If you have any questions, concerns, or requests regarding your personal information, such as accessing, correcting, amending, or deleting your data, registering a complaint, or seeking more information, please contact our Privacy Compliance Officer. You can reach us by emailing sikana.in@gmail.com. We will be happy to assist you and address any inquiries you may have.
